One of the most important decisions you'll make when building your membership?

How your members actually receive support.

It might sound like a small detail—but it sets the tone for everything:
How much time it takes, how connected your members feel, and how sustainable it is for you to run.

There’s no one-size-fits-all, but here’s a quick breakdown:

📧 Email: Great for asynchronous, thoughtful replies with built-in boundaries
🔊 Voxer/Audio Messaging: Ideal for conversational support that still respects your time
📁 Member Portal/Forms: Best for organizing repeatable requests and keeping everything structured
💬 Group Threads or Communities: Helpful for peer-to-peer visibility—but can get noisy if not managed carefully
📅 Live Office Hours or Q&A Calls: Good for real-time interaction—but only if enough people attend to make it worth your energy

What matters most isn’t what’s popular.
It’s what you can commit to consistently—and what makes it easy for members to reach out when they need to.

Coaching Reflection:
Which format feels like the best fit for the kind of support you want to provide—and the boundaries you want to keep?

Let your preferences lead the structure—not pressure to do what everyone else is doing.